Note: We suggest you use both your computer and your mobile phone for this process so please have them ready. You may now proceed to Step 2/3 of installing the Cisco An圜onnect software found on this web page (eGrid Method: Downloading and Installing the Cisco An圜onnect Secure Client).
You have now completed the process of activating your eGrid Card as your MFA method. You will be returned to the main page of the self-service portal.You can select Download eGrid card to download it directly to your downloads folder, and you will be also emailed a copy of the eGrid card after selecting “ OK“. Once you have successfully created a password, you will be presented with the options to get your eGrid card.If you forget your eGrid card password, you will need to complete this process again to obtain a new eGrid card. By creating a password, you will ensure that only you will be able to open your eGrid card. You will be presented with the screen below.You will be asked to confirm the following, Do you want to get an E-Grid card for second factor authentication? Click Yes.Note: If you have already been provided with an eGrid card or Soft Token, you may see other options available to you. Select “ I’d like to request an eGrid Card”. After setting up your security questions and verifying them you will be presented with several options.Note: Once you’ve setup your security questions, you will be asked to verify three of the five questions to complete the login process.
Note: Don’t enter your full email address, leave out If it is your first time logging in to the self-service portal, you will be asked to setup security questions in the event you lose access to your MFA method. Login using your Algonquin College username and password. What are the differences between the MFA options? For instructions on setting up this method, please see: Employee Multifactor Authentication and VPN Support page. Students who are registered in a Remote Access approved course/program have an option to choose eGrid or Entrust Identity App for VPN authentication.Įmployees are required to use the Microsoft Authenticator (MFA). Student Central in-person support is available For hours and locations please see: Getting Started If you have any problems setting up your VPN, ITS Support is available Mon-Fri 7:30 am – 5:00 pm. VPN set up instructions for employees are provided on the Employee Multifactor Authentication and VPN Support page. Students in programs and courses which are not VPN approved, must have their Professor or Chair contact ITS to request access. Students who are registered in a Remote Access approved course/program will have access to (VPN).
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